Terms and Conditions

1. Eligibility and Account

By using this site, you confirm that you are at least 16 years old and legally capable of entering binding agreements. You agree to provide accurate, complete, and up-to-date information when registering for courses or creating an account.

You are responsible for safeguarding your account login credentials. We are not liable for any unauthorized access caused by your failure to maintain account security.

2. Services Provided

Pelenock offers online educational content, live training sessions, downloadable materials, and strategic consultations. We reserve the right to modify, suspend, or discontinue any part of the service at any time without notice.

Some services may require payment; see Section 4 for payment terms.

3. User Conduct

You agree to use the website and services only for lawful purposes. You may not:

  • Reproduce, distribute, or sell course content without permission
  • Use automated means (e.g., bots, scrapers) to access the site
  • Upload harmful, misleading, or offensive content
  • Disrupt or interfere with the site's functionality

We reserve the right to suspend or terminate access for violations.

4. Payments and Refunds

Payment is required to access most premium content. We use secure third-party processors for all transactions.

Unless otherwise stated, payments are non-refundable. However, we may consider refund requests on a case-by-case basis if submitted within 7 days of course enrollment.

5. Intellectual Property

All course materials, video content, branding, and website design are the intellectual property of Pelenock Business Academy or its content providers. Unauthorized use, duplication, or resale is strictly prohibited.

You are granted a limited, non-transferable license to access and use the materials solely for personal, non-commercial education.

6. Disclaimers

Our services are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that your participation in courses will lead to specific business results or career outcomes.

While we strive for accuracy, we do not warrant that content is free from errors or interruptions.

7. Limitation of Liability

To the fullest extent permitted by law, Pelenock is not liable for any indirect, incidental, or consequential damages resulting from use or inability to use the platform.

Our total liability for any claims arising out of these Terms shall not exceed the amount paid by you in the past 12 months.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Germany. Any disputes shall be resolved in the courts of Berlin, Germany.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes constitutes acceptance of the revised terms.

10. Contact

Pelenock Business Academy
Kurfürstenstraße 115, 10787 Berlin, Germany
Email: [email protected]
Phone: +49 30 9832 4487